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We reviewed the situation, contacted the casino, and found the account were blocked resulting from suspected bonus abuse and various accounts linked to exactly the same device. The criticism was turned down as a consequence of breaching the casino's conditions and terms.
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The participant from Russia has been blocked. The casino believes he produced numerous accounts. Right after a more in-depth examination, we wound up rejecting this complaint as There is certainly sufficient evidence the participant has breached the casino's terms and conditions.
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Considering the fact that greater casinos will generally get more complaints due to bigger quantity of players, we take into consideration equally the casino's dimension and player comments.